Support & FAQ

Free heroes from the robots' cages. Each world opens once you have freed enough heroes in the world before it: 10 for Nebula, 20 for Paris, 30 for Magma, 40 for Candy City and 50 for Frost.

Cook in the Lab with the ingredients you collect, and your dragon earns evolution points. It grows through six stages, from Common to Mythic, and gets its wings on the way.

Open Settings › Controls and switch on Left-handed: the stick and the buttons swap sides. Jumping is a flick up on the stick, so your thumb never has to leave it.

On your device, automatically, with safety copies. If your phone's backup is on, Google or iCloud may keep a copy that returns when you restore the backup on a new phone.

In the Lab, open Settings (the gear) › Account › Delete, then confirm with “Delete everything”. Your settings stay, and so does Remove Ads + Coins if you bought it. Coins and Dragon Pearls are erased with the rest of your progress, bought ones included.

Daily rewards follow real days. If your phone's date or time was changed by hand, the game waits for the real clock. Set the date and time to automatic and try again.

Yes. It is free to download and play, supported by ads and optional purchases: Remove Ads + Coins, coin packs and Dragon Pearls. None of them is needed to enjoy the game.

Videos you choose to watch for a bonus (double coins after a round, a second chance, a doubled daily reward, free coins and boosts), and a short ad between rounds every few rounds. Ads are limited to content suitable for teenagers.

It removes the ads between rounds for good and adds a pile of coins. Videos you choose to watch for a reward stay available.

Remove Ads + Coins is tied to your Google or Apple account: reinstall the game, sign in to the same account, then open Settings › Account › Restore Purchases. Restoring brings back the removal of the ads; the coins that came with it, the coin packs and Dragon Pearls are added once and cannot be restored.

Open the game again with an internet connection: a paid purchase that was not delivered yet is added then, and a payment still waiting for approval is added as soon as it is approved. If it is still missing, write to contact@dragonskyline.com with the store's order number (in your receipt email). Refunds are given by Google Play or Apple.

Settings › Privacy › Ad privacy choices, shown where the law gives you that choice (for example in the EU, the UK and Switzerland). On a phone you can also reset your advertising ID: on Android in Settings › Google › Ads; on iPhone and iPad in Settings › Privacy & Security › Tracking.

Choose the lower graphics option and turn down Camera shake in Settings, close other apps, and make sure you have the latest version.